Development and Censorship: a framework to mainstream disability and gender issues


We argue for a simpler and richer definition of censorship: any avoidable obstacle to the flow of information, including acts of both kinds, omission and commission.  This broader viewpoint better reflects the options available to government, in its efforts to control information. It enlightens the development discourse by focussing on information, and the obstacles to its flow. Invariably, the information poor are those that society has allowed to fall between the cracks so far. Hence, removing barriers to information flow may constitute a new way forward in dealing with chronic poverty issues. (This lens also provides interesting perspectives in the gender debate.)

Significance of Censorship



To appreciate the significance of censorship, we may need to remind ourselves of the crucial role that information and communications have played in human civilization. What set us apart from the myriad competitors for our ecological niche, was our extraordinary ability to communicate, amplified by the invention of writing, which allowed us to communicate across time and space. Science is all about the discovery, study and communication of information. Education too, is little more than the communication of information. The systematic spread of information has been central to the success of religions and ideologies. Industries process information far more than they do any other raw material. Artists combine different forms of information and explore new ways of communicating. Beginning with the humble vote, information and communication are at the heart of the political process, as the discussion around the Right to Information is highlighting. The implications of censorship, an obstacle to the flow of such information, are therefore potentially very serious.

(Reconceptualizing censorship



The way we think about censorship must evolve along with:

)

Censorship and Development



The developmental role of information and communications has often been examined, and to the extent that they are important, so is censorship. But there may be a deeper connection. Often the argument is made, that in villages lacking drinking water, covered drains, books and pencils, the priority cannot be computers and communications. But that is only part of the picture. In countries with limited resources, those who shout the loudest get attention. If people could use the Internet to communicate with those with similar problems, and organize, they might more successfully campaign for the drinking water and other essentials they lack. In other words, maybe information access needs to be addressed first, in order to create the conditions for a solution to be found for the other problems. Also, as has been shown by community WiFi networks all over the world, it is easier to arrange Internet access, than it is to bring roads and other amenities to remote areas.

Important when identifying obstacles to information access is to spot both, acts of omission, as well as acts of commission. Denying a person information is most effectively achieved by denying her education -- an unacceptable act of omission that is sadly common in the developing world. This approach therefore allows us to study the sum total of the outcomes of government intervention in the flow of information. We look not just at the active elements, such as Internet filtering, but also the more passive, but no less effective, ones. Needless to say, acts of omission are far easier to implement, for they basically involve doing nothing.

For instance, specific references to disability are neither to be found in the eight Millenium Development Goals defined by the UN, nor in the 18 targets set out to achieve them, nor in the 48 indicators for monitoring their progress (http://en.wikipedia.org/wiki/Millennium_Development_Goals). Consequently, international organizations, UN bodies and states often ignore disability when framing their policy agendas, indicator assessments and funding (http://www.disabilitykar.net/learningpublication/developmentgoals.html). It is hard to imagine how international agencies can be serious about achieving the MDGs, if they have no plan nor special resources for the education and other basic needs of the disabled, a tenth of the world population (Social Jurist vs. Union of India and others C.W. 1342/2003 (Delhi High Court)).

Censorship and the Internet


While the relationship of any media to censorship is interesting, that of the Internet is especially so. John Gilmore, who played a key role in the development of the Internet, made a very widely quoted remark, "The Net interprets censorship as damage and routes around it," which he explains thus: "In its original form, it meant that the Usenet software (which moves messages around in discussion newsgroups) was resistant to censorship because, if a node drops certain messages because it doesn't like their subject, the messages find their way past that node anyway by some other route. This is also a reference to the packet-routing protocols that the Internet uses to direct packets around any broken wires or fiber connections or routers... The meaning of the phrase has grown through the years. Internet users have proven it time after time, by personally and publicly replicating information that is threatened with destruction or censorship. If you now consider the Net to be not only the wires and machines, but the people and their social structures who use the machines, it is more true than ever."1

Recent events in Burma and Iran highlight this very well. As long as the Internet was connected to Burma during the last major period of protests, plenty of information came through, about the brutality there. When the Burmese government literally pulled the plug on the Internet, it was able to crack down on the protesters with much greater impunity. Iran, after the recent elections, was able to control information flow through all other media, except the Internet. Apparently, even the US State Department had to request twitter to postpone scheduled maintenance on the site, because it was such a vital source of information to them. Political reporting may have undergone a fundamental transformation: one might say that not just conventional censorship, but even the self-censorship that media agencies and broadcasters exercise is being increasingly bypassed by the Internet.

Censorship and Disability


To appreciate the obstacles to information flow, and how they may be bypassed, it is very useful to look at disability through this expanded censorship lens. Most disabled persons have problems communicating. As a first approximation, we can look upon this as a sort of plumbing problem, one of information flow from source to destination. When we discuss autism later in the paper, we quickly perceive how much more complex and multi-layered the problem actually is. Even there, the inability to communicate complicates all the other problems persons with autism encounter, in dealing with society, as it does the solutions society applies to them. The plumbing of information may be as mundane as that of water, but it is arguably no less critical.


The degree and nature of the information blockage depend of course on the disability and its severity. Often, however, there are combinations of disability. To help organize these, we use an information flow model, which is divided into two parts, the input, in which data flows from the individual to the machine, and output, in which data flows in the other direction, from machine to the user. While the focus is on communication through the Internet, the same treatment could be applied to the telephone or other communications medium.
how information flows from user to the computer

The above block diagram shows how people normally produce content for communication for the Internet. First, you must know language, then be able to use your hands to operate the keyboard, to produce text for email, let us say, or use the mouse to click on an on-screen keyboard or a browser link. For audio communication, you still need to be able to produce content in the language, and via your mouth, you talk into the microphone of a computer which converts the audio into digital signals that software such as Skype then transmits.

This diagram is also helpful in identifying where the blockages might arise. To start with, you may not know the language or lack the vocabulary, a blockage that could be addressed by education.

Then, you may not possess the strength and dexterity in your hands to operate a keyboard or mouse, or you may not be able to speak. Here, special input devices can be used, as illustrated in the case of Professor Stephen Hawking below:


His computer does not just help him to communicate, but also to control various devices around the house. The one switch he can press is used by ingenious custom software called Equalizer, to produce text, and also to allow him to speak via external text-to-speech hardware. Alternately, software such as EZkeys uses the button to allow him to produce a mouse click or double-click anywhere on the screen, by scanning first vertically, then horizontally. It is with the help of all this ingenious technology that he is able to write on his website, “I am quite often asked: How do you feel about having ALS. The answer is, not a lot. I try to lead as normal a life as possible, and not think about my condition, or regret the things it prevents me from doing, which are not that many.”2

Similarly, we can look at problems on the output side, as below:

how information flows from computer to user

This diagram shows how users typically get information from a computer. Mail, for instance, is displayed on the monitor, which the eyes of the user perceive, and assuming you are able to decode the language, the information you receive becomes knowledge. Alternately, as the lower part of the flow chart shows, software such as Skype produces sound via a sound card and speakers, which the ears of the user convert into signals for the brain. Once again language decoding is involved in coming to know what the person at the other end said. This facility can be used also by persons with visual challenges.

What might prevent you from accessing mail delivered to you via the Internet, assuming you have a connected computer in front of you, could be some problem with your optical system, a "hardware" problem, if you will. Or, you may be unable to understand the language in which the information is composed. This one might consider a "software" problem, that can be addressed by education, while the "hardware" problems typically require technology.

Placing these diagrams one below the other, keeping in mind that one path is blocked for the blind while the other is not, suggests an obvious diversion, which is what the screen reader achieves.


A Case Study: The Hindi Screen Reader


The blind are able to bypass their optical blockage through the use of special software called a screen reader, which behaves in the manner a person standing next to a blind computer user would. It keeps prompting her about changes happening on the screen, and also addresses queries she might have, for instance, the clickable links on the page.

This small piece of software illustrates very dramatically, how revolutionary ICTs can be for development. You could say that the invention of writing was a retrograde step for the blind, for it dramatically increased the information gap between them and the sighted. Before the invention of the screen reader, only very little text was accessible to the blind in the form of Braille. You might indeed compare the screen reader with the printing press, before which relatively little text existed, in the form of handwritten documents. By making dramatically huge amounts of information suddenly available, the computer with screen reader software is as revolutionary for the blind, as the printing press was for the rest of us. However, screen readers are only available in very few languages. The rest of the blind community could be hugely benefited through the relatively minor intervention of investing in text to speech software for those languages for which it does not yet exist.

Interestingly, the blind and the illiterate share a difficulty with written information, while neither community has a problem with the spoken kind. Hence, a screen reader could allow those who cannot read access to electronic information as well, with comparable revolutionary potential. Hindi is India's most widely spoken language, with a visually challenged community that is millions strong. The Hindi-speaking belt is also an area with illiteracy rates above 50%, which dramatically increases the size of the potential users of a technology that delivers electronic information in spoken form.


However, the development of a Hindi screen reader was not treated as priority in the ministries dealing with the problems of the disabled. It took considerable personal zeal by a few blind technologists to make it happen. While they themselves were fluent in English too, and might have managed without a Hindi screen reader, they were moved by the plight of blind Hindi typists, who amazingly enough, were able to hold their own in the workplace using manual typewriters, even to correcting errors was nearly impossible for them. The introduction of computers into the workplace would have been a huge improvement, had a Hindi screen reader existed. Instead, it cost them their jobs.

Ever since the early 1990s, when the English screen reader became available in India, the visually challenged community had been urging the government to promote the development of a Hindi screen reader. Since no help was forthcoming, the blind developers began writing the software themselves, giving it the name Safa.

The platform they chose for software development, Visual Basic version 6, was poorly suited to this task, because of its difficulty with Unicode. Its overriding advantage, was that it was then the most accessible software development platform for blind programmers, even when compared to subsequent versions of the same product.

It was only in December 2004 that government funding for the project came through, by which time the lead developer had managed to find a job where he was actually being paid a regular monthly salary.

Confirmation of the revolutionary potential of software such as Safa was quickly forthcoming from the visually challenged community. Students used it in examinations, allowing them to write instead of having to dictate. Writers discovered the joys of speech-enabled word processing. But in the years since the development of the product, it has not created any major ripples.

There are only around 1000 active users, less than 0.1% of those whom it targetted. No systematic effort has been made to bring it into the education system as a way of mainstreaming the visually challenged. And nobody seems to have given thought to the hundreds of millions of illiterate Hindi speakers, who might use it to inform themselves from the Internet, organize through the use of e-mail, wikis and blogs, and find myriad other uses.

The screen reader highlights a crucial use to which computers can be put, in the lives of persons with disabilities: they can not only take advantage of multiple ways of communicating with a user, but also convert from one medium to another, and find new ways of ensuring information flow.

Much work still needs to be done on screen readers. Text is only one kind of information. The blind have problems in certain areas of mathematics, such as geometry, where diagrams are used a lot. The conventional approach has been to simply exempt the blind from having to learn maths, as provided for in India's Persons With Disabilities Act, and simply not teach it to them. While this may help the blind pass exams, it closes many professions to them. Hence there is an urgent need to invest serious effort into screen reader development.

However, the screen reader is only one component of a solution, which requires a holistic, rather than a piece-meal approach. The chain is only as strong as its weakest link. The pointlessness of focusing on computers and communication, without addressing language reading and writing skills, as often happens in ICT interventions, is brought out by a diagram such as the one above. 

In the case of those with mental challenges, these diagrams may need far more detail, and the study a broader scope. Given the variety and complexity of such challenges, we restrict our focus here to those with autism. Problems faced by those with other kinds of mental challenges are no less severe.

Information and Autism


It is really quite appalling, to look at all the different levels at which persons with autism are discriminated against. Here we are only looking only at some that impact the ability of persons with autism to access, produce and disseminate information.

Autism and Medicine

First, very little is known about the condition, if it even deserves to be looked upon as one condition. As an eminent mental health expert points out, "one of the challenges of researching many mental disorders is that the diagnostic criteria are all based on observing behavior, there are no universally accepted 'tests' that are 100% sensitive and specific (well, that is true for most things); and there's a good chance that any group of patients is heterogeneous with regard to their underlying biology; i.e. what we call autism or schizophrenia may be a sort of final common pathway for more than one brain disturbance or pathology... i.e. there may be more than one latent subgroup within our group.  So a treatment that might be specific for subgroup A will not work for subgroup B, and in the group as a whole, on the average, we may not see the effect.  But since we don't know what the subgroups are, we can't look at them separately."  In other words, because we know so little about autism, in effect treat it as a catch-all phrase for many different mental health issues we do not understand, we are unable to find out what works and what does not. Let us compare autism with HIV/Aids. Autism has been known to the medical community for longer, and the numbers afflicted by it are far higher. Yet, compared to HIV/Aids, autism research is in its infancy.

Doctors hold sacred a Latin phrase that means "First, do no harm."  To cite the same expert again, "As an engineer, you can ruin a machine but not directly cripple or kill another human being; to us, the latter seems like a more awesome responsibility.  If I take someone's autistic child and offer a treatment that makes the child worse, the parent is not going to be quite as appreciative of the fact that I was willing to "think outside the box" and take risks etc. although if the treatment had helped it would have solidified my reputation as a miracle worker." If you are not sure that the options available to you are not harmful, it is best to do nothing, which is what is expected of an ethical doctor in such cases.

Another problem at the research level, is of course that you cannot use animal trials -- your research specimens are all human. So, if for instance, vaccines are suspected to overwhelm those with weak immune systems, you cannot actually deny vaccines to a control group of children to compare. Both at the research and the clinical level, the medical fraternity seems fairly helpless.

The most effective way of denying someone information, you might say, would be to not produce it in the first place. Such neglect by the medical establishment is only the beginning, even as far as this fundamental denial of rights is concerned .

Autism and Government

The government, confronted with demands from very vocal constituents with pressing problems, finds it easy to allow to fall between the cracks those who have a hard time communicating, and therefore are unable to organize.

Autism is not even recognized as a disability by many governments, including India. In a response dated 8/12/2003 to the Autism Society of India's request for its inclusion in the Persons With Disabilities Act, the  Ministry of Social Welfare and Empowerment went so far as to say, ”A considered view has been taken that the list of disabilities considered under the PWD Act 1995 should not be expanded, as doing so would shift attention and resources away from those whose need is greatest.”

Right to Information petitions have also revealed that no ministry keeps track of how many people with mental challenges are in the school system in the country. The government even sought to pass a Right to Education bill without paying any attention whatsoever to the needs of the mentally challenged.

Another excellent means of denial of rights and facilities to those with autism, is to simply not count them. The census makes no effort to disaggregate persons with mental challenges. Also, given that the enumerators are not appropriately trained, and the stigma that attaches to persons with mental challenges, there is gross underreporting.

The facts, when someone does bother to look, are horrifying. According to http://www.un.org/disabilities/convention/facts.shtml:

It is surely time to treat the routne abuse of the disabled as a serious human rights issue, that should not be allowed to persist.

Autism and the UN Convention on the Rights of Persons with Disabilities

The Indian government has ratified this convention, hence its provisions are ostensibly the law in India. This highly significant example of progressive international diplomacy highlights very well the long journey ahead of countries like India, in the manner in which they look after the disabled.

Article 6 of the UNCRPD is devoted to the special problems of disabled women, which indeed are horrific....{to be added}. In response to a Right to Information petition asking how many women with autism there were in India, the government response was simple: it had no information

Similar was the response to Article 7, relating to the rights of children, which requires that "States Parties shall ensure that children with disabilities have the right to express their views freely on all matters affecting them". The government has no idea how many children between 6 and 14 have autism, even though the Right to Education provides for compulsary education for children in that age group. Not having any information relating to the employment of persons with autism, the government isn't bothered by Article 27 of the Convention, which relates to work and employment.

The list goes on, but the point is clear: acts of omission are far more significant in denying rights to persons with disabilites, than acts of commission. Hence the need to look at the problem in a manner that highlights acts of omission suitably.

Autism and the NGO community

Influenced by the lack of donor agency and government funding for causes related to persons with mental challenges, NGOs too have neglected their problems. There are indeed some NGOs dedicated to autism, but these are typically run by the mothers of persons with autism. These women have to be instantly available to their children round the clock. Lacking other sources of information, and lacking also the luxury of the medical profession of being able to do nothing, they effectively become researchers. There is little time left to organize some self-help, let alone to lobby governments and the medical fraternity. Other than such NGOs started by parents of persons with autism, almost no NGO in the country devotes significant attention to this issue.

Policy Recommendations

  1. Pay primary attention to the information needs of the disenfranchised, as a basis for speedier solution of their other problems.
  2. When addressing information access concerns, one size does not fit all: each individual needs help arriving at an optimal solution based on the abilities and goals of the person. This lesson from the disability sector should help us better address the chronic illiteracy problem in South Asia and other poor regions.
  3. It is no longer acceptable for governments to sweep the mentally challenged under the carpet. Modern human rights instruments are very clear on what needs to be done. Instead of treating this as a chore, governments should welcome the diversity, and learn to deal with it.
  4. As a first step, proper data must be gathered, by people trained in identifying those with mental challenges.
  5. Governments also need to look very seriously at Article 8b of the UN Convention on the Rights of Persons with Disabilities, which require them to "to combat stereotypes, prejudices and harmful practices relating to persons with disabilities, including those based on sex and age, in all areas of life." Perhaps our differences in race, color and religion will pale in comparison, and seem less difficult to surmount. When we learn to communicate with the mentally challenged in our own communities, maybe it will help us stop fighting with those who think, or merely look, different compared to us.
  6. New technologies offer fresh opportunities for removing obstacles in the lives of the disabled. Hence, monitoring technology development to identify such opportunities quickly should become part of government routine.




  1. http://www.toad.com/gnu/
  2. http://www.hawking.org.uk/text/disable/disable.html